Our Complex Care

Complex care is a type of care service which supports a person who has substantial and ongoing health needs, usually with a combination of live-in and visiting care services. Complex care is also known as nurse-led care or continuing care.

Complex care is a holistic care service, providing support in all aspects of the physical, clinical, cognitive and social needs of our clients. Trinity’s lead nurse offers support with complex medical needs, and our professional care assistants provide a one-to-one service enabling complex care clients to remain living in their own homes with dignity and independence.

We are here to help
  • Access to 24-hour on-call support services
  • Establishment of an efficient and consistent rota
  • Introductions of care staff to the client and family members as appropriate
  • Training of a team leader who acts as a key worker within the direct care team

Have questions?

Your local team of Client Care Managers are on call 24/7 to answer your questions and work with you to design a customized plan of care that is right for you.

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Provide Complex Care
  • Support attending appointments
  • Support taking medication
  • Encouraging you to live well with the condition
  • Agreed individual care plan